Social media, coupled with data analytics, gives a more complete picture of the customer but banks face the challenge of having to make sense of masses of unstructured information.

Alex Thursby, group CEO of NBAD, highlights the importance of liquidity as he discusses the bank’s new customer-focused strategy.

CEO Tirad Al-Mahmoud discusses his vision of Abu Dhabi Islamic Bank as a top-tier transaction banking institution as the industry evolves and seeks new sources of growth.

Increased use of electronic cash management facilities to enhance cost and operational efficiency is the dominant theme in the transaction banking industry in the Middle East and Africa

Even with the Middle East’s lifeblood, crude oil, stuck in prolonged doldrums, bankers remain optimistic about the future of the trade finance and supply chain business in the region