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Articles and opinions by Chris Kapfer

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Banks continue to hold the commercial strings in Vietnam’s rapidly developing payments landscape
Date: Oct 18, 2019   |   Author: Chris Kapfer | Datafiles
Vietnam is likely to emerge as a significant consumer-driven market, placing it in the Asian consuming class of Indonesia and the Philippines with a gross domestic product (GDP) per capita between $2,800-$3,500 by 2020, in which mass automobile ownership takes off.
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Vietnam’s retail loan market to reach $145 billion by 2020
Date: Sep 19, 2019   |   Author: Chris Kapfer | Research Note
Between 2019 to 2022, banks will launch full digital banking blueprints, making more structural changes at the back office to tap fully into a rapidly growing consumer banking market
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Will Australian consumers ditch their big bank relationships in the face of new digital banks?
Date: Aug 27, 2019   |   Author: Chris Kapfer | Datafiles
Big four banks to tidy up various messes coming from renewed pressure from regulators
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LINE aims to realise its financial services ambitions with ‘Life on LINE’
Date: Aug 07, 2019   |   Author: Chris Kapfer | News Update
The Japan-based messaging app shares its vision to the world during the recently-concluded LINE Conference 2019: To grow from a mere messaging app into a full-fledged lifestyle platform, which will cover all the needs of its users
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NuBank one of the fastest growing digital banks in South America
Date: Aug 06, 2019   |   Author: Chris Kapfer | News Analysis
Within six years, Nubank reached the 12 million customer mark, becoming the sixth largest financial institution in Brazil in terms of customer numbers
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How sustainable is the e-wallet business in the Philippines?
Date: Aug 01, 2019   |   Author: Chris Kapfer | Research Note
With the seemingly accelerating adoption of e-wallets, GCash, PayMaya and Grab vie for a large piece of the e-wallet pie but must first confront issues involving cash-in, activation and economic sustainability to stay in the business.
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Number of digital platform outages in Australia rose sharply in 2018
Date: Jul 22, 2019   |   Author: Chris Kapfer | Research Note
Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018.
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Regional and digital banks gained the most from Australia's banking royal commission inquiry
Date: Jul 19, 2019   |   Author: Chris Kapfer | Datafiles
ING and Suncorp emerge as victors from the fallout in regards to net promoter score while smaller banks are in danger to lose the most with the entry of new players in the market.




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