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Articles and opinions by Neeti Aggarwal

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China CITIC Bank International leverages new integrated treasury platform to drive expansion and compliance
Date: Mar 12, 2018   |   Author: Neeti Aggarwal | Co-published article
China CITIC Bank International redesigned its treasury and capital markets systems to improve operating efficiency, provide stronger risk management, address current and future regulatory challenges and improve new products’ time to market.
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Greater need to mitigate security threats in an interconnected world
Date: Feb 21, 2018   |   Author: Neeti Aggarwal | Interviews
Kevin Gillick, executive director of GlobalPlatform, a non-profit standard for secure digital services and devices, shares his views on how security and technology priorities are changing and what should be done in today’s interconnected world
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What can we learn from the recent cybersecurity incidents?
Date: Jan 30, 2018   |   Author: Neeti Aggarwal | Research Note
Cyber-threats have become increasingly complex, inflicting high monetary and reputational damages to institutions that, despite various measures, are forced to plan “catch up” to the advanced technology of criminals. As regulators expand advisories, the institutions now need stronger multi-layered cyber-resilient initiatives.
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VietinBank: Rebuilding the technology foundation for future growth
Date: Jan 26, 2018   |   Author: Neeti Aggarwal | Interviews
Leading the technology transformation in VietinBank, Tran Cong Quynh Lan, the bank’s deputy general director, explains the changes in its technology infrastructure and challenges it faced in the transformation process
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CMB experiments with emerging technologies and social media channels to boost credit card business
Date: Dec 07, 2017   |   Author: Neeti Aggarwal | Co-published
China Merchants Bank utilised emerging new technologies - artificial intelligence, biometrics and big data, integrated with social media channels, with the aim to improve customer experience and boost its credit card business growth.
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CIMB tests acceptance of chatbots in Malaysia
Date: Oct 16, 2017   |   Author: Neeti Aggarwal and Janine Marie Crisanto | Co-published
Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised banking experience through an app.
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BankBazaar’s Kalra: “Marketplaces are moving deeper into the value chain”
Date: Oct 04, 2017   |   Author: Neeti Aggarwal | Interviews
Recently appointed chief executive officer of BankBazaar International, Vipin Kalra, shares his views on emerging trends, changing operating models in the financial services industry, and key challenges, as he drives the international expansion of the online marketplace company.
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Banks must stop living in the past
Date: Sep 29, 2017   |   Author: Neeti Aggarwal | Proceedings Report
Disruption and disintermediation from new market players are forcing banks to realise the urgency of rethinking futuristic strategic models and redesigning processes towards frictionless customer journey.




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