Financial institutions, from incumbent banks to alternative financial players, have been experimenting and investing in innovative solutions to address the persistent cyber-threats and attacks from malicious parties.
Anup Bagchi, executive director and head of retail at ICICI Bank, shares his insights on the digital transformation happening in India as the country transitions from a cash-heavy economy to a cashless one, and his bank’s response to the disruption in the payments system.
While there is a dearth in bank’s funding and financial options for small and medium enterprises globally, new players are intercepting with their digital capabilities to provide lending to the growing sector. Recognising this gap and the entrance of new competition, HDFC launched SM@ Bank to provide SMEs’ with innovative and accessible financial services.
Dennis Tan, head of consumer financial services at OCBC, shares how the bank is leveraging its data analytics and digital capabilities to increase productivity and efficiency amid tough competition in Singapore.
Rapid developments and increasing competition in the retail banking landscape require greater need for closer supervision and monitoring from industry regulators to protect the rights of the consumers.
Access to mobile banking in the Philippines remains exclusive and conventional despite a high mobile phone penetration rate. PayMaya is enjoying some success in penetrating the mobile banking space by reaching out to the "unbanked" segment, which makes up two-thirds of the population.
The following sections outline our proprietary methodology, which subscribers can use as a guide to understand the various research notes and analysis.